Upcoming professional development opportunities

Tough Conversations for Frontline Staff

Join us for a full-day training session via webinar to provide your public-facing staff with the knowledge, skills and confidence to navigate those difficult conversations that often arise with members of the public. 

Tough Conversations for Frontline Staff is a practical workshop for those at the frontline of a school, council or service organisation to manage difficult, emotional encounters with members of the public.

This workshop provides the practical elements and skills for effectively dealing with offensive behaviour as it arises and what to say to defuse strong emotions. 

Attendees will see video examples of both poorly conducted conversations and, by contrast, more effective conversations. 

Live webinar | June 13 | Full day training

Cost: $399 inc. GST

1-2-3 Magic® & Emotion Coaching

A one-day professional learning course to equip you with the skills to teach parents to manage children’s difficult behaviour

1-2-3 Magic® & Emotion Coaching is based on two underlying perspectives on parenting: first, that children can be taught to respond more flexibly when they are frustrated or upset and second, that parents and carers can be taught easy-to-use skills they can use at particular parenting moments. The professional training includes role-play, group discussion, worksheets and videos. 

To become a certified parent educator, you’ll be provided with additional resources needed in order to present to parents. This ensures that our product is only being taught at the highest quality. 

You must become a certified parent educator in order to train the program to parents; you’ll be provided with additional resources needed in order to present to parents. This ensures that our product is only being taught at the highest quality. 

Courses available via webinar and face to face or in-house all around Australia. For dates, course and certification fees visit this link.

Live webinar | June 6 | Full day training

Cost: $399 inc. GST

Anxiety Coach

The Anxiety Coach course is based on three underlying perspectives: first, by having an understanding of how anxiety develops, community and family support workers can assist parents to counter its progress in children. Second, community and family support workers can assist parents to take a preventative role in the development of anxiety problems in 4 -12 year-olds. Third, there are practical steps parents can take to develop resilience thinking skills in 4 -12 year-olds. 

Live webinar | June 20 | Full day training

Cost: $399 inc. GST

Engaging Adolescents

This one-day workshop provides easy-to-use techniques to enlist adolescents to manage their own teenager behaviour problems and emotional reactions. You will learn how to build a relationship with a teenager, help parents to build a relationship with their teenager, and strategies to deal with unacceptable behaviour.

Participants will walk away with a renewed sense of confidence about the role they can play in  teenagers’ lives and how they can assist parents to manage teenagers without conversations morphing into arguments.

The professional training includes role-play, group discussion, worksheets, and videos. This one-day course equips professionals with skills to use in their work with teenagers and their parents as well as the knowledge to teach parents the program over three sessions and/or how to teach the tenets of the program in a few one-to-one clinical sessions should you wish to certify to become an Engaging Adolescents™ parent educator.

Live webinar | June 27 | Full day training

Cost: $399 inc. GST