Helping parents parent teens without power struggles
Engaging Adolescents™
Helping parents parent teens without power struggles
Teenagers can test even the most patient of adults. As they push for independence, they also bump up against the rules, expectations, and boundaries set by the adults around them. For many families this can turn everyday conversations into stand-offs and decision-making into drawn-out negotiations.
Professionals who work with families – whether in schools, counselling, youth services or mental health – are often asked the same questions by parents: How do I get my teen to listen? Why are we always arguing? What happened to the child who used to talk to me?
The good news is that most teen behaviour isn’t pathological or defiant. It’s developmental. But that doesn’t mean parents should simply wait it out. There are strategies professionals can share to help reduce conflict, preserve connection, and parent with calm authority even in the face of pushback.
Engaging Adolescents™ for Child and Family Specialists
Live webinar | 26 August | Full day training
Live webinar | 5 December | Full day training
Cost: $410 inc. GST
Refresher course available for previously trained professionals: $189 inc. GST
1-2-3 Magic® & Emotion Coaching
Teach parents to manage children’s difficult behaviour
1-2-3 Magic® & Emotion Coaching is based on two underlying perspectives on parenting: first, that children can be taught to respond more flexibly when they are frustrated or upset and second, that parents and carers can be taught easy-to-use skills they can use at particular parenting moments. The professional training includes role-play, group discussion, worksheets and videos.
To become a certified parent educator, you’ll be provided with additional resources needed in order to present to parents. This ensures that our product is only being taught at the highest quality.
You must become a certified parent educator in order to train the program to parents; you’ll be provided with additional resources needed in order to present to parents. This ensures that our product is only being taught at the highest quality.
Courses available via webinar and face to face or in-house all around Australia.
Live webinar | 6 August | Full day training
Live webinar | 4 September | Full day training
Live webinar | 17 October | Full day training
Live webinar | 6 November | Full day training
Live webinar | 8 December | Full day training
Cost: $410 inc. GST
Refresher course available for previously trained professionals: $189 inc. GST
1-2-3 Magic® & Emotion Coaching for Special Needs
Adapting behaviour support for children with additional needs
Supporting special needs children in their emotional and behavioural development requires clarity, patience and a willingness to adjust. The 1-2-3 Magic® & Emotion Coaching for Special Needs program offers a structure that can be tailored to meet individual needs while maintaining consistency and processing time and equips parents with the tools they need to manage behaviour while remaining calm and compassionate.
Children with diagnoses such as autism, ADHD, intellectual disability, or communication delays often process information differently. They might also respond to behavioural cues in ways that reflect sensory differences, regulation challenges or cognitive variations. With this in mind, behaviour support must be adapted in a way that respects both the child’s developmental profile and their right to feel safe and understood.
Live webinar | 16 October | Half day training
Attendees must be a certified 1-2-3 Magic® & Emotion Coaching parent educator.
Cost: $189 inc. GST
Tough Conversations™ for Frontline Staff
Staying calm when the job isn't
People working on the frontline, on reception or in administration, often deal with high emotion, raised voices, and strong opinions. When you’re the first point of contact, you often carry the weight of other people's frustration, confusion or distress. These conversations can wear down even the most experienced professionals.
We developed the Tough Conversations™ for Frontline Staff course to help staff handle these situations with calmness and control. The aim is to equip people with tools that support professionalism, reduce emotional fatigue and improve the quality of difficult interactions.
Read the full story for several strategies from the course that support calm, clear communication in high-pressure situations.
Live webinar | 15 August | Full day training
Cost: $410 inc. GST
Face to face | 18 September | Hobart | Full day training | Morning tea, lunch and training materials provided.
Cost: $460 inc. GST
Anxiety Coach™ for Child & Family Specialists
Understanding anxiety: what every parent needs to know
The course is based on three underlying perspectives: first, by having an understanding of how anxiety develops, community and family support workers can assist parents to counter its progress in children. Second, community and family support workers can assist parents to take a preventative role in the development of anxiety problems in 4 -12 year-olds. Third, there are practical steps parents can take to develop resilience thinking skills in 4 -12 year-olds.
What is anxiety, really?
Anxiety is a natural, biological alarm system. It’s a hardwired response designed to keep us safe from perceived danger. In evolutionary terms, it's been incredibly useful: helping our ancestors escape predators or avoid dangerous situations.
Today however, the threats our children face are rarely lions or other predators. They're emotional and social, like peer pressure, academic stress, or fear of failure. The brain doesn’t always distinguish between physical and emotional danger. The same internal alarm bells ring.
Anxiety shows up in three key systems:
Physical: racing heart, shallow breathing, sweating
Cognitive: catastrophic thoughts, rigid thinking, constant worry
Behavioural: avoidance, reassurance-seeking, anger outbursts.
The trouble is not that kids feel anxious, it’s that they’re staying stuck in anxious patterns, and many well-meaning adults are inadvertently reinforcing them.
Learn more about how Anxiety Coach™ for Child & Family Specialists can help you help parents recognise and address anxiety in their children: read the full story.
Live webinar | 27 August | Full day training
Live webinar | 30 October | Full day training
Cost: $410 inc. GST
Refresher course available for previously trained professionals: $189 inc. GST
Tough Conversations™ in Child Protection
Handle challenging conversations with parents
Tough Conversations™ in Child Protection is a one-day course designed for child protection professionals and family workers. This training equips you with the skills to effectively handle challenging conversations with parents, helping you to support the families you work with in achieving their goals. This course helps busy professionals swiftly assess and prepare for tough conversations, ensuring that your message is clear and impactful, which is crucial for supporting vulnerable families.
Contact us to have your staff trained in-house to build your team’s capacity in guiding their clients through the necessary steps to improve their outcomes when involved with the child protection sector.
Live webinar | 16 September | Full day training
Cost: $410 inc. GST